Shipping & Returns

Do you ship internationally?

Yes, I ship worldwide!
Update for USA orders below!

Shipping method & Estimate Shipping Times

Orders are shipped from Portugal via CTT (Correios de Portugal).
Shipping costs are calculated at checkout.

Estimated Standard Delivery Times:

Portugal: 2–5 business days
Europe: 1–2 weeks
USA: 1–3 weeks
Rest of the world: 3–8 weeks

Please note: for USA orders, tracking may not always update correctly once the package enters the country (this is due to USPS/CTT handling). Even with tracking, it might show limited or no updates.

Customs & Import Taxes

Orders shipped outside the EU will include a customs declaration.
Buyers are responsible for any applicable customs fees or import taxes.

*For USA orders: Shipping rates have been adjusted to include current tariff-related charges.

Processing time

Please allow 2–5 business days for me to prepare and dispatch your order.

Gift option

Want to surprise someone special? Just leave a note at checkout and I’ll include a cute handwritten message with your order!

Cancellations

If you need to cancel your order, please contact me as soon as possible.

If your order hasn’t been shipped yet, I’ll issue a full refund.
If your order has already been dispatched, please refer to the Returns policy below.

Returns

If you’d like to return an item, please contact me within 30 days of receiving it.

To qualify for a return or exchange, items must be:

In their original condition
Returned within 30 days of delivery

Important:

Sale items and personalized products are non-refundable.
Please contact me before sending any returns.

You can find more details in the Terms and Conditions.